The BMV - An Unforgettable Experience
I am told you are not really a citizen of a state until you’ve had its “customer service” from the BMV. If that’s the case, them I’m officially a Hoosier.
I decided I had put off getting my driver’s license long enough. So, after studying for the exam for a couple of days, I took the test on Friday, February 8. (By the way, that test is pretty intense. Several people told me I should study and it’s a good thing I did. Goodness. I hadn’t seen some of those questions since I was a teenager!) After taking the test, I nervously waited for the results. Praise God I passed. The rest, I thought, was just a formality. Take my picture and get the license. That is, until a a very sweet lady at the BMV said “Hmm. It seems you have a bit of a problem in Connecticut. Your license has been suspended there.” “What!” I said. “Wait a minute!! I’ve never BEEN to Connecticut. How can this be?” I wondered. “Has someone stolen my identity?”
”Well honey, I’m sorry, I can’t answer those questions. But until you get this resolved, you can’t get your license. Call the BMV in Connecticut and tell them they’ve made a mistake. We can’t do anything here,” she said.
I felt so helpless. I knew there was a mistake - and a big one. So I called the BMV in Connecticut and had the most annoying experience. I simply could NOT get a single person on the line. Instead, I got the familiar recording with instructions to press the number that meets my need. The problem is, none of them did. I had to go home, call the number to the executive director to the BMV in Connecticut, and get passed along like a hot potato until someone could help me. It turns out that I was confused with another Todd Wallace. I don’t know what HE did, but the gentleman helping me said “He won’t be getting his license for a long, long time.”
Finally, I called our BMV. They called Connecticut and God only knows what they talked about. The bottom line, I was told to come back in for “just a few minutes” and I would get my license. That sounded good because what was supposed to only take about an hour was now going on 3.
I went in, was told again to wait those “few minutes” (which, in the BMV, is like dog years) and finally, finally got my license.
I will say that the good folks here helped me the best they could. I just got stuck in a lot of bureaucratic red tape with no end in sight. But after almost five hours, I HAVE MY LICENSE!!!
Has anyone else had a rather unforgettable experience at the BMV? Trust me when I say I’ll never forget this one.




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